Member Contact

  • This is your "Customer Code"; e.g. SAMP418

Is your question already answered?

Remember to read our newsletters each month. Past newsletters are here.

You can find a lot of information in the Member Area, including Notes on Specific PACEs and Subjects, Certificate Pathways and Hints and Tips.

Office hours

AEST (Queensland) Time Zone:

9am – 4pm Monday, Tuesday, Thursday, Friday
10am – 4pm Wednesday

Existing Members

• To ask about what to order;
• To discuss pathways;
• To discuss your child's progress or problems;
• For help with procedures;
• For all other homeschooling matters.

Do not phone the Accelerate phone number. This is for new enquiries.

or use Member Contact form.
If you would like to talk to us, suggest a preferred time for us to call you.
Postal: Accelerate CHS, PO Box 3102, Caboolture, Qld 4510

New Enquiries

How can we help you?

Use the New Enquiry form. We will call you personally as soon as possible.

Phone: 07 3881 5789 (Please note that we may not be able to respond immediately. You may find the New Enquiry form easier.)


  • To check the status of an order, modify an order or pay for an order;
  • To pay for an order;
  • For technical issues with the Webstore.

Phone: 07 3881 5727


For account enquiries or to make a payment.

Phone: 07 3881 5720 Monday to Friday 9am to 2pm (AEST - Queensland time) only.
Email: (You may receive a reply on any day)